About Prepared

Emergency centers, vital to our society, are often constrained by technology that dates back to the landline era. This presents a stark contrast to our current smartphone-centric, socially connected world. At Prepared, we bridge this gap with cutting-edge technology that harnesses the power of Artificial Intelligence to revolutionize how emergency calls are handled. Our innovative technology is providing a suite of tools that significantly boost the capabilities of 911 dispatch centers and first responders. With our solutions implemented in over 800 cities across 48 states, we're positively impacting the lives of approximately 75 million people.

Backed by $27 million in Series B funding led by Andreessen Horowitz, we're scaling rapidly to become a core component of emergency calls nationwide, driving the future of emergency response toward a safer, more agile system.

Joining the Prepared team means more than just a new role. It's a chance to be at the forefront of impactful tech that significantly improves public safety and touches lives across the globe. At Prepared, you're not just part of a team; you're a key player in a larger mission to foster a safer, more interconnected world.

Position Overview

We are seeking an ambitious Regional Account Manager who is passionate about making a difference in the public safety sector. This role is ideal for a professional who is experienced in the public safety market, with a focus on mid-market accounts. The successful candidate will play a pivotal role in acquiring new customers, establishing robust relationships, and supporting the closure of deals within a specific regional target in the U.S. This position requires a dynamic individual who is eager to learn and contribute to our growth in the public safety domain.

Key Responsibilities

• Customer Acquisition: Assist in the development and execution of targeted initiatives aimed at new customer acquisition in the regional public safety market, ensuring alignment with overall sales objectives.
• Market Intelligence: Continuously monitor industry trends, market dynamics, and competitor activities to craft informed and effective sales strategies.
• Strategic Collaboration: Work closely with the sales team to refine and implement sales strategies that effectively address regional market needs and opportunities.
• Relationship Management: Engage in nurturing and sustaining customer relationships, playing a critical role in enhancing customer satisfaction and loyalty.
• Sales Support: Contribute to updating and maintaining the sales pipeline, forecasts, and customer feedback to optimize sales efforts and outcomes.
  
  

What Makes You a Great Fit

• Experience: Around 4 years of experience in sales or customer service, preferably within the public safety sector or related fields.
• Market Familiarity: Possesses a basic understanding of, or keen interest in, public safety agencies.
• Analytical and Strategic Skills: Demonstrates solid analytical skills with a budding talent for strategic planning and sales strategy development.
• Communication Proficiency: Strong verbal and written communication skills, with an ability to clearly articulate technical concepts and foster meaningful relationships with clients.
• Adaptability and Drive: Highly motivated and adaptable, ready to thrive in a fast-paced and evolving startup environment, with a resilience that matches the urgency of public safety challenges.
  
  

Additional Requirements

• Willingness and ability to travel within the region to meet with clients and understand their needs firsthand.
• A proactive approach to learning and professional development in the public safety technology landscape.
  
  

Pay Transparency

The base compensation for this role is approximately $100,00–120,000 per year, excluding bonus targets and incentive plans. You are also eligible for employee benefits, company equity grants, participation in Prepared’s unlimited vacation program and free membership to One Medical.

Benefits

🌎 Remote-First Culture

💰 Competitive Salary and Equity

💸 401k

🩺 Medical, Dental, and Vision Benefits

💲 Flexible Spending Account (FSA)

⚕️ Free Membership to OneMedical

🏖️ Flexible Paid Time Off + 12 U.S. Holidays

🚼 12 Weeks of Paid Parental Leave (birthing + non-birthing parents)

🏢 WeWork Membership for All Employees

✈️ Annual Company Offsite

Want to learn more about Prepared? Check out the links below.

• Prepared, which wants to ‘revolutionize’ emergency 911 calls, raises $27M
• NBC Today Show | 911 callers can now share video of emergencies with dispatchers
• The Verge | iPhones will soon be able to stream live video on 911 calls
  
  

At Prepared, we are committed to building a safer and more connected world, and we believe that fostering diversity, equity, and inclusion is essential to achieving this mission. We are a proud equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected characteristic. We actively seek to create an inclusive environment where diverse perspectives are valued and everyone has the opportunity to contribute meaningfully to our mission of improving public safety and emergency response for all communities.