In Country Operations Associate

Passport
Passport

Operations · Full-time

Mexico

Posted on Sep 15, 2026

About Us:

Passport Global's unique combination of technology, logistics, and expertise helps brands simplify global commerce and boost international growth.

Uniquely positioned as a partner that goes beyond traditional carriers and outsourcers, we combine innovative technology with in-house logistics and industry expertise. Our approach is to provide world-class services, empowering brands to grow while maintaining control over their stores, data, and cash flow.

What You’ll Do

  • Serve as the primary point of contact for third-party logistics (3PL) partners.

  • Create advance shipment notices (ASNs) for inbound shipments in the warehouse management system (WMS).

  • Maintain SKU data in the WMS, including setting up new products ahead of launch.

  • Track inbound shipments and investigate and resolve discrepancies between expected and received inventory.

  • Monitor 3PL performance against service-level agreements (SLAs) and prepare weekly performance summaries.

  • Coordinate projects with 3PL partners, including kitting and B2B shipment pack-outs.

  • Analyze shipment, order, and inventory data to identify operational efficiencies.

  • Document and improve supply chain processes.

  • Coordinate and support key initiatives that advance continuous improvement.

What we're looking for:

  • Degree in Logistics, Supply Chain Management, or a related field

  • Strong analytical and problem-solving skills, able to translate data into insights

  • Excellent attention to detail

  • Ability to perform in a challenging and dynamic environment

  • Proficient in Google Sheets, Microsoft Excel and warehouse management software

  • Effective communication and organizational skills

  • Proactive and self-motivated

  • Proficiency in Spanish language preferred