About the Role

For eCommerce merchants looking to reach new consumers in new markets, international shipping can be a convoluted, rapidly-changing landscape. The Global Compliance Associate-Ops will help Brands reach new customers in new markets by supporting Passport’s Global Compliance service offerings. In particular, you will focus on Customs Data Review, HS Classification and ensuring quality Customs data from end to end.

What You’ll Do

• HTS Classification (Product catalogs, Shopify, Internal requests)

• Resolve Customs holds & compliance concerns

• Duty Rate maintenance

• Product Rules (customs descriptions, HS codes, COO)

• Review country-level regulations and restrictions

• Manage customs manifests for export

• Become an expert on the Passport product, while keeping up with industry trends and news

What We’re Looking For

• 1+ years work experience with HTS classification

• 1+ years of International Logistics experience

• Ability to manage Data Entry Projects

• Understanding of Duty/Taxes, COO & Free Trade Agreements

• Strong written and verbal communication skills

• Willingness to take on any task big or small

• Self-motivating team player who can work cross-functionally and multi-task

• Resourceful - you might not have all the answers, but you know how to find them or who to ask for help

• Creative problem solving skills that you want to apply in an ever-evolving environment

• Ability to understand and communicate complex problems clearly and concisely to different internal and external audiences (Executives, Marketers, Engineers, Sales People, ICs)

Preferred qualifications

• Entry Writer Experience

• Data Entry