Quality Assurance Associate
Lifeforce
Quality Assurance
Remote
Posted on Dec 14, 2024
Midlife isn't what it used to be- and that's a great thing. Our 30’s, 40’s, 50’s+ are now years of growth, achievement, and exploration. Yet, navigating changes in physical and mental performance as we age can still be a challenge. It doesn’t have to be that way - and we need your help to make it so. At Lifeforce (www.mylifeforce.com) we’re redefining health and longevity. Our mission is to empower over one million American adults to achieve peak performance and live their fullest lives - for themselves, their families and their communities.
Launched in February 2022, the Lifeforce membership provides everything you need to track your key biomarkers and access personalized tools, coaching and clinical expertise. With one convenient, integrated solution we guide our members toward the right health-optimization decisions at the right time. Lifeforce was founded in partnership with Tony Robbins, Dr. Peter Diamandis, and M13, some of the most influential names in performance medicine and longevity (Tony and Peter’s recent book on this topic, also called Life Force, is a 2022 NYT best seller). Built with the expertise of scientific advisors from the Cleveland Clinic, Mass General Hospital, Boston University, and Harvard Medical School, we are leading the way in proactive, personalized healthcare.
As a Quality Assurance Associate you will support the quality assurance process across the product lifecycle. In this role, you will work closely with cross-functional teams—including engineering, design, operations, and product management—to ensure that our products and processes meet established standards.
The ideal candidate is analytical, methodical, and passionate about maintaining the highest levels of quality in a dynamic environment.
Responsibilities will include:
- Testing & Inspection: Conduct thorough inspections and testing of digital products, components, and websites to ensure compliance with internal and external quality standards.
- Perform detailed testing against specified requirements, documenting any non-conformances with clarity and precision.
- Process Monitoring & Improvement: Monitor and analyze quality data to identify trends, root causes and areas for improvement.
- Collaborate with production and engineering teams to implement corrective and preventive actions.
- Recommend and support process improvements to increase efficiency and reduce defects.
- Documents & Reporting: Maintain detailed records of all quality-related activities, including test results, inspection reports, and corrective action plans.
- Generate regular quality reports and communicate findings to key stakeholders.
- Utilize the company quality tools such as but not limited to: TestRail, Figma, Jira, and Sentry.
- Compliance & Standards Enforcement: Stay current on industry standards, regulatory requirements, and best practices to ensure the organization’s quality framework remains robust and up-to-date.
- Cross-Functional Collaboration: Partner with experience, clinical, operations, and supply chain teams to align quality goals with overall business objectives.
- Participate in cross-functional project teams to provide quality insights, support problem-solving initiatives, and foster a culture of continuous improvement.
Preferred Knowledge & Experience:
- Bachelor’s degree preferred in fields such as Computer Science, Engineering or related disciplines
- 1-3 years of professional software quality assurance experience
- Knowledge of Agile, Scrum, continuous deployment, and exception-tracking tools
You should get in touch with if:
- You are interested and knowledgeable about the healthcare, wellness, fitness, or nutrition industries.
- You have strong attention to detail and good investigation and organizational skills.
- You have a high level of emotional intelligence (EQ).
- You communicate clearly and effectively in all forms of communication including emails, texts, phone conversations, and messaging apps.
- You are a creative problem solver who approaches all challenges with curiosity.
- You thrive in a highly collaborative, fast-paced atmosphere, working with all levels of the organization.
- You have strong time management skills and can work independently with minimal supervision.
What we offer:
- Remote working environment
- Company provided computer and other required equipment
- Generous benefits package including Healthcare, Dental, Vision, Life Insurance, and Wellness Care
- Complimentary Lifeforce Membership for Full Time Employees
Please note that job scams are on the rise. If you are contacted for this role, it will be from a team member with an email address domain of @mylifeforce.com. Our company does not use Microsoft Teams and will never ask you to disclose your banking information.